ThePicStore LogoThePicStore

Privacy Policy

Privacy Policy - ThePicStore.com (Pic Store LLC)
Effective Date: January 01, 2026 | Last Updated: March 19, 2026

This Privacy Policy explains how we collect, use, share, and protect personal information when you use our websites, apps, and related services (the "Services"). We provide photo, video, and file hosting.

We host your data; you stay in control. We do not create, monitor, or control what users upload, and we prohibit illegal, unsafe, or harmful content. This document is provided for transparency and is not legal advice.

1) Who We Are

ThePicStore.com ("The Pic Store", "we", "us") is operated by Pic Store LLC. We provide online data-hosting and delivery tools for photos, videos, and related files.

2) Scope

This Policy covers personal information we process through the Services. It does not govern user-uploaded content except where that content contains personal information.

3) Information We Collect

  • Account & Billing Information: name, email, password (hashed), business info, billing/shipping addresses; limited payment data via our payment processors (we do not store full card numbers).
  • Usage & Log Data: IP address, device/browser type, pages viewed, timestamps, error logs, and interactions for security and service operation.
  • Content Metadata: media may contain EXIF/geo or other metadata; we store what you provide as part of the file. You can remove metadata before upload.
  • Cookies: essential cookies for core functions and optional analytics/marketing cookies with consent where required.
  • Third‑Party Integrations: if you connect third‑party tools, we receive information as permitted by those services.

4) How We Use Information

  • Provide, maintain, and improve the Services
  • Authenticate users, secure accounts, and prevent abuse/fraud
  • Process transactions and fulfill orders you request
  • Communicate about accounts, security, feature updates, and service notices
  • Comply with law and enforce our Terms

5) Your Content & Responsibility (Hosting‑Only Model)

  • Ownership: You (or your licensors) retain all rights to your content.
  • License: You grant us a limited, revocable license to host, store, transmit, back up, and display your content solely to operate the Services and as you configure (e.g., share links, downloads).
  • No Routine Monitoring: We do not pre‑screen content. We may act upon valid reports (e.g., DMCA, court orders) or clear service abuse.
  • Prohibited Content: Illegal, unsafe, or harmful content is strictly forbidden (see Terms).

6) Legal Bases (EEA/UK)

We process personal data to perform our contract with you, for our legitimate interests (e.g., security, analytics, product improvement), to comply with legal obligations, and with consent where required (e.g., marketing cookies).

7) Sharing & Disclosure

We share personal information with service providers (infrastructure, storage, email, payments, analytics) under contract; with authorities when legally required; and with successors in a corporate transaction. We do not sell personal information. We do not allow third parties to use your personal information for their own marketing without your consent.

8) Data Retention

We retain account data while your account is active and as needed for legal/operational purposes. Your content remains until you delete it or your account is closed, subject to backups and legal holds.

9) Security

We employ administrative, technical, and physical safeguards (e.g., encryption in transit, access controls, logging). No method is 100% secure—use strong passwords and multi‑factor authentication where available.

10) International Transfers

Your information may be stored outside of United States and processed in the United States and other jurisdictions. Where required, we use appropriate safeguards for cross‑border transfers.

11) Your Choices

  • Access, correct, or delete certain account data via your homepage or Pic Store Apps
  • Delete content or entire galleries at any time
  • Manage cookie preferences (see Cookie Policy)
  • Close your account (we may retain minimal data as required by law)

12) Children’s Privacy

The Services are not directed to individuals under 18. Do not register or upload content depicting minors without appropriate rights and consents.

13) State Privacy Notices (U.S.)

Depending on your state, you may have rights to access, delete, correct, or opt out of certain processing. Use the methods listed below to exercise rights. We will verify requests as required by law.

14) Copyright/DMCA

We respond to DMCA notices and may remove or disable access to allegedly infringing material. See the Terms for our full DMCA procedure.

15) Changes to this Policy

We may update this Policy and will update the "Last Updated" date; significant changes may be notified via email or in‑product notice.

16) Contact Us

Pic Store LLC, Illinois
Email: support@thepicstore.com
DMCA Agent: support@thepicstore.com